Oct 23, 2022
Barry Kerzin, MD, the Dalai Lama’s personal physician, is back to dive deeper into: the difference between empathy and compassion, why compassion (versus empathy) is a critical aspect of medical care, generating self compassion, and answers to listener email.
Episode Sponsor: Ivy Clinicians. Curious if there’s a...
Oct 10, 2022
Verbal de-escalation is a tool that can be learned by almost anyone. In this episode, we learn from two masters in the art of de-escalating those who are agitated and upset: Jose Pacheco, RN, known affectionately to his co-workers as ‘The Drunk Whisperer’, and Dan McCollum, MD, emergency physician at Augusta...