Mar 21, 2022
It doesn’t look like performance
metrics are going away any time soon. So why not make them a
feature instead of a bug?
Shawn Dowling MD is the medical director of The Physician Learning
Program at the University of
Calgary and Clinical Content Lead at the Calgary Zone Emergency
- Why metrics are important and how
reframing the process can make them feel less
- How providing metrics can be an
impactful tool to get physicians to identify improvement
opportunities and implement changes in their practice
- The goal: to improve the quality
of care provided by making individual-level as well as system-level
- Audits are meant to be self-reflective,
- The fact that current metrics cannot
identify the secret sauce for making the best ED provider. They are
interrelated and need to be “balanced”.
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